Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, update your profile, or communicate with us. This may include:

• Name, email address, and contact information.
• Billing and payment information (processed via secure third-party providers like Razorpay).
• Profile information including company details and avatar.
• Communications and content you share within client portals.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Send technical notices, updates, and security alerts.
• Respond to your comments, questions, and support requests.
• Monitor and analyze trends, usage, and activities in connection with our services.

3. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption and security protocols to ensure your data remains safe.

4. Data Retention

We retain personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you.
• The right to request the deletion of your personal data.
• The right to correct inaccurate information.
• The right to object to or restrict certain processing activities.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at prolanse.platform@gmail.com.